Jordan's dashboard

Jordan set one of Michael Shanks' replies as an official response to "most robust platforms for running WordPress?" in Hostroute

Jordan set one of Josh D.'s replies as an official response to "CORE" in Hostroute

Jordan marked one of Neil Houston's replies in Hostroute as useful. Neil Houston replied to the question "My domain is being held hostage.".

Jordan set one of Jordan's replies as an official response to "somebody has highjacked my domain" in Hostroute

Jordan replied on March 08, 2010 20:48 to the problem "somebody has highjacked my domain" in Hostroute:

Thanks Jack - quite right indeed:) The name servers have been changed away from Hostroute ones.

Jordan set one of Jordan's replies as an official response to "New CORE account, empty?" in Hostroute

Jordan replied on March 08, 2010 18:39 to the question "New CORE account, empty?" in Hostroute:

We don't want people to share private information, that's all! You can submit private "requests" via Get satisfaction when you post a topic - this goes straight into the Helpdesk without sharing it with the public.

Jordan posted an update in Hostroute on March 08, 2010 17:57:

PDF Receipts now available in CORE

We have now added the ability to get a PDF receipt for orders you make within CORE - you can get these by clicking on a particular order details, then clicking "Download PDF Receipt" in the mid right menu bar. These can be printed or saved for accountancy purposes and also have VAT details for those requiring these for company purposes.

Jordan set one of Jordan's replies as an official response to "WHM access via CORE" in Hostroute

Jordan replied on March 08, 2010 11:01 to the question "WHM access via CORE" in Hostroute:

Hey Dom,

This is on the list, but we'll only do it once we deal with some of the security concerns. We might provide a manual link in the meantime though, this shoudl remove some of the confusion.

Jordan set one of Jordan's replies as an official response to "New CORE account, empty?" in Hostroute

Jordan replied on March 08, 2010 11:00 to the question "New CORE account, empty?" in Hostroute:

Hi William - you'll need to raise this via the Helpdesk so we can deal with it.

Thanks.

Jordan set one of Jordan's replies as an official response to "WHOIS opt out" in Hostroute

Jordan replied on March 08, 2010 10:56 to the question "WHOIS opt out" in Hostroute:

You'll need to put a ticket into the helpdesk to do this at the moment. Thanks!

Jordan replied on March 05, 2010 13:47 to the question "Support Ticket #GNU-477815 still have email problems..." in Hostroute:

This has been resolved via the helpdesk.

Jordan replied on March 05, 2010 13:45 to the question "Hosting inquiry" in Hostroute:

We'd be delighted to host you of course, please see our plans on www.hostroute.com - I'd imagine the Gold or Platinum would be perfect for your requirements.

Jordan set one of Jordan's replies as an official response to "Which Way Should I Go?" in Hostroute

Jordan replied on March 05, 2010 13:40 to the question "Which Way Should I Go?" in Hostroute:

Hey Diane,

Think we've sorted this on the helpdesk already!

Jordan set one of Neil Houston's replies as an official response to "What is the difference between a domain and a web hosting account?" in Hostroute

Jordan set one of Jordan's replies as an official response to "can't log in" in Hostroute