Andrew Hall's dashboard

Andrew Hall replied on February 21, 2010 15:10 to the problem "Amount (£) in the 'Orders' window within CORE are not the same as the actual order receipts" in Hostroute:

All the orders say £10.01 but if you look at order 1233, the actual order value is £9.00

Andrew Hall reported a problem in Hostroute on February 21, 2010 14:53:

CORE dashboard reports incorrect number of domains

CORE dashboard reports incorrect number of domains, the link 'View all 26 of my domains', takes me domains that state 'Displaying all 25 domains', yes there are 25 domains I counted them :)

Andrew Hall reported a problem in Hostroute on February 21, 2010 14:40:

Nameroute .co.uk advetised cost differs from COREs cost

Nameroute .co.uk advetised cost differs from COREs cost, I know its only a 1p, but which is correct?

Andrew Hall reported a problem in Hostroute on February 21, 2010 14:30:

Domain link in orders takes me to an admin login page.

The link in the 'Order Items' under 'Description' when clicked takes me to the log in page, when I try to log in using my login details I get the following error:

1 error prohibited this admin session from being saved

There were problems with the following fields:

* Email is not valid

Andrew Hall reported a problem in Hostroute on February 21, 2010 14:20:

Amount (£) in the 'Orders' window within CORE are not the same as the actual order receipts

Amount (£) in the 'Orders' window within CORE are not the same as the actual order receipts, when you click on the order id these are correct.

Andrew Hall reported a problem in Hostroute on February 21, 2010 13:22:

CORE generated emailed invoices showing VAT at 15%

CORE generated emailed invoices showing VAT at 15% , but charging 17.5%, it changed on the 1st January back to 17.5% :)

Andrew Hall replied on February 16, 2010 17:07 to the problem "I'm still not able to put a domain in the shopping basket!" in Hostroute:

Hi Jordan, I raised a support ticket last night,

Ticket ID: CXR-975200
Subject: Unable To Purchase Domains
Department: Domain Renewal / Registration
Priority: High
Status: Open

I still have not had a response :)

Andy.

Andrew Hall reported a problem in Hostroute on February 15, 2010 18:25:

I'm still not able to put a domain in the shopping basket!

I'm still not able to put a domain in the shopping basket! When I select the TLD, the timer just runs, I left it for about 30 minutes but it didn't place the domain in the shopping basket. I noticed "Error on page." in bottom left corner of the browser (IE8 fully updated). I'm stating to stack domains to purchase a resolution soon would be appreciated.

Andrew Hall gave praise in Hostroute on February 15, 2010 10:59:

Fast Support Ticket Turn Around

Ticket raised to import domains into my CORE account, sorted in less than 10 miutes, Thankyou.

Andrew Hall replied on February 15, 2010 10:55 to the problem "I am unable to place a domain in the shopping basket." in Hostroute:

Hi Josh,

I am still having problems, I went to register the domain, all worked until I selected TLD, the timer arrows are rotating but not cigar, its been sitting there rotating for the last 20 minutes :).

Andy.

Andrew Hall reported a problem in Hostroute on February 13, 2010 10:39:

I am unable to place a domain in the shopping basket.

I am unable to place a domain in the shopping basket. In the Domain page, I enter the domain name I require, when I click on the TLD I want, I get the timer displaying on selected TLD but it does not place it in the shopping basket.