Credit Card Issues in CORE
The last day or so, we were having some credit card issues with 3D Secure. We have found the root of the problem, and we'd like to explain what has happened:
We contacted our merchant provider late last night to enquire about this issue, not knowing exactly why credit card transactions through CORE were failing. They informed us around 3AM this morning that we had an old rule base in our system, and we have quickly resolved this issue, and you should now be able to process your order with a credit card without issue.
Please accept our apologies for this, and please know that we intend to remain completely transparent in our effort to evolve our customer relations. Thank you, and sorry for the frustration this has caused.
We contacted our merchant provider late last night to enquire about this issue, not knowing exactly why credit card transactions through CORE were failing. They informed us around 3AM this morning that we had an old rule base in our system, and we have quickly resolved this issue, and you should now be able to process your order with a credit card without issue.
Please accept our apologies for this, and please know that we intend to remain completely transparent in our effort to evolve our customer relations. Thank you, and sorry for the frustration this has caused.
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Inappropriate?I just tried to use my credit card and the minute I put in the first four digits of 4454 it immediately indicates that that's invalid - I'd like to pay my bill but know of no way to do it. Suggestions?
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